Thanks Dave. I use the AVConverter version 2.1 for videos and it works fine. Wow, the Ramos does seem really nice.
As for the firmware, I was going to upgrade mine because the CD I received with my player came with several firmware samples which I assume are safe to make use of. However, the program that is used to upgrade the firmware which also came on the CD keeps saying, "Rock device not detected" even when the player is plugged into the computer, so I've given up trying to upgrade. Any ideas?
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