clackers91,
It's Chinese New Year over there at the moment, so I would say you won't receive a reply til a few more days due to that. Also the postal service is closed as well, so everything is abit backed up. Chinese New Year is a major thing over there.
Onto your player problem though.
Can you turn it off successfully?
If you can, then I would suggest leave it off, then try charging it through the power plug as a test. Leave it charging for a few hours (4-5 hours) then unplug it and try to turn it on again.
If it's still a problem, turn it off again. Now turn it on while pressing down and holding onto the [PLAY] button and see if that helps.
If you are still having problems, then try plugging your player into ANOTHER USB port in your computer and see if that detects your player. If you can get it to detect your player, then backup your files and FORMAT your player to see if that helps solves the problem.
Let me know how you get on.
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