This is what I found on their website.
# How to return for exchange / refund?
We always uphold our Return Policy. While your order is still within 30 days after the date of shipment, please fill out the RETURN FORM on the back of your invoice and return it together with your purchase to: Attn: Returns Center Uxcell Corporation 235, A03, G/F, Kwai Chung Plaza, 7-11, Kwai Fu Rd., Kwai Fong, N.T., Hong Kong
Please refer to the back of your invoice for details.
# What is your Return Policy?
As a UXcell customer, you always enjoy a 30-Day Money Back Satisfaction Guarantee. Whenever you're not 100% satisfied for ANY reasons (including defectives, incorrect items shipped, and simply "I don't like it.") within 30 days after shipment is made, you are welcome to return any item(s) purchased from us for an exchange OR a full refund. However, the original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.
Please follow our return instructions above.
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