HI.. This all depends on what shipping type you used. If you used the standard US$5 shipping then you can't really track your order. The only way to do this is pay the (ridiculously high) UPS shipping where they issue you with a UPS tracking number to track the packages progress.
Thier order number is only for checking on the status of the order eg. Waiting Payment, Item Sent To Shipping Dept or Item Shipped
Note: UPS shipping can cost as much as the mp4 player you're buying
I'm not sure what you mean by 'an error' ?
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