mikc67,
Sorry to hear bout your problem with the MP4 player.
The best solution I can give you (if it's not too much of an issue and you bought from a local seller) is to get the item returned. It should be under warranty.
If it's worked for awhile then now has this problem, then there should be a problem with the chip's memory or possible static problems within the device that's making these problems.
If you can, get it returned for another one instead. It would be faster than having to try to fix it yourself (only if the seller is local, if you bought from China then it might be more difficult).
Can you get it detecting on your computer sometimes or never now?
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