crowwo , this is a common problem with many players. While there is no way of specifying which version of MP3 Utilities would work properly, i'll suggest trying all the versions of MP3 Utilities. There are quite a number of versions in the downloads section, so try all of them.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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