i think the answer would be a definite 'no' to the firmware upgrade... phones don't work like that. And with only 2mb of memory you may as well forget about loading videos onto it. Unless of course it can display 3gp videos but they'd soon chew up that memory up pretty quick. As for your problem sending MMS or picture messages, you'd have to get that feature enabled with your carrier. And as always with Motorola.. what you see is what you get.
If you're looking for a phone with a little more 'pizzaz' and at least be capable of playing videos and even mp3's , i'd recommend the Motorola L6 or even better, the L7
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