Can't say I'm very happy with UXCELL
My full metal platinum is dead after just a couple of days with the "hourglass of death". The customer service is what I would consider very poor and after a few days they asked me to reformat my hard drive, but that didn't work. I'm pretty sure if they released the firmware for my player, it would solve the problem, but Uxcell doesn't have one on the website (after they touted an upgradable system). I'm pretty sure sending my player back to hong kong will be non too speedy and cost money and still won't guarantee a fixed player to come back. Overall I feel I've wasted $40 and definitely would not recommend it to anyone. It seems like MANY people bump into issues like mine and are OK with it. This product is not ready for prime time. My 2 cents. Uxcell, let me know if I am wrong.
|