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Old 6th Mar 2007, 7:02 pm
AlbertaSatellite AlbertaSatellite is offline
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Keen on MPx players
 
Join Date: Jan 2007
Location: Alberta, Canada
Posts: 52
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Quote:
Originally Posted by HubbleMart";p=&quot View Post
Here's the email they sent me:
"
FPA NOTICE: eBay Registration Suspension - User Agreement - Abusing eBay - hubblemart@gmail.com
Dear hubblemart (hubblemart@gmail.com),
We regret to inform you that your eBay account has been suspended due to concerns we have for the safety and integrity of the eBay community.

"Abusing eBay" of the eBay User Agreement states, in part:

"...we may limit, suspend, or terminate our service and user accounts, prohibit access to our website, remove hosted content, and take technical and legal steps to keep users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies."

Due to the suspension of this account, please be advised you are prohibited from using eBay in any way. This includes the registering of a new account.

Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the billing method currently on file.

Regards,
Safeharbor Department
eBay, Inc.

Learn how you can protect yourself from spoof (fake) emails at:
http://pages.ebay.com/education/spooftutorial

This administrative email was sent to hubblemart@gmail.com from eBay. Your account is registered on www.ebay.com. As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. If you would like to receive this email in text format, change your notification preferences.

See our Privacy Policy and User Agreement if you have questions about eBay's communication policies.
Privacy Policy: http://pages.ebay.com/help/policies/privacy-policy.html
User Agreement: http://pages.ebay.com/help/policies/user-agreement.html
"

I went through the user-agreement - can't figure out what policy I violated. Some searching on the net took me to a discussion where some people have been suspended for gathering feedback by buying multiple eBooks & softwares. Usually, ebay allows the sellers to continue selling!

They responded to my email after 4 days, asked me to fax some documents - ID / utility bill / bank statement etc. which I did on the 25th. I got "received submitted documents" email from them on the 26th - saying it will take a minimum of 72 hours to review, and "Emailing us before that time may result in further delays."

It's over a week since then.. I haven't heard from them! Sent another email today.
That is insane. It's pretty much standard-operating-procedure - buy a few cheap items on eBay so you don't have zero feedback. Many people do it. A suspension for that makes no sense. There must be more to it than that - and why do you have to fax them "ID/utility bill/bank statement"?

There has to be more to this story. I have gotten warnings in the past from eBay for doing things, nothing major, but I have never had an account suspended.
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