Did you try e-mailing them at info@uxcell.com? For me it usually takes them a couple of days before they reply. It's best if you describe your problem in detail and include your order number if you want them to get back to you fast.
__________________
Proud owner of THREE cheap MP4 players - one with a broken screen (given away), one I broke personally (lesson learned: dont fix it if its is not broken), and the Glacier.
|