[joie]

Apparently, like the topic says, my mp4 player doesn't stay connected to the computer. Well, it stays connected, but after a few seconds, I get an error and then the whole drive will be EMPTY. It will say it is "0mb of 0mb" and everything in it is gone. The disk manager doesn't detect it after this, so I can't reformat it. If I d/c the player and turn it off then back on and reconnect it, the files will show again.. for a few seconds, until I click on something, and then I would get an error saying it cannot find the file.. then the folder refreshes and everything is gone and the folder is blank again.

The player did this twice when I first got it, so I reformatted as fast as I could before it got an error again. So I don't think reformatting it again would be the answer.

What could be the problem? I don't move the player or touch it, so I don't think it's a problem with the usb cord or connection.

Do I need to get a replacement? It is such a hassle to get one from a seller that doesn't answer emails.. so I hope I can fix this instead of having to do that. Thanks to anyone who can help.