Quote:
Originally Posted by steveamos1234";p="
:evil:
I will be returning my player for a refund although I don't hold out much chance of getting it given their track record so far. I guess I will also be down on the shipping cost to return it.
My advice is to avoid this company like the plague. Sorry, but I can only go by my experience which as you can see from above is far from good.
If you have a player that works then your ok, but if it doesn't the effort required to resolve the problem is not worth the cost saving over buying a player from a reputable company.
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Too bad it turned out this way for you, but you could have just sent the players back immediately, as the site mentions, for a full refund or exchange. They keep that rule pretty good, have not seen or heard of anyone not getting a refund or another player. I did, got 2 new players. If you buy an apple ipod online, and it dies, you have to send it back at your own cost too, like anything you buy online, only laptops with multi dollar service contracts use a pickup service.
Assuming you will never get a refund or replacement is a little premature at this moment, right?