chiclete , in most cases, warranties do not cover damage caused by the user. If every buyer accidentally sits or steps on the player, the company would go bust replacing all the damaged players. Usually warranties only cover electronic and manufacturing failure.
However, do try your luck with an exchange, you never know when you'll get lucky.
To replace the transparent screen cover, you'll need to open your player first. Next, either go to a glazier to have a thin piece of acrylic or glass cut to the size required. Now, cut the transparent screen out, and glue the new piece in.
If you can't locate a glazier, another alternative would be to use a CD jewel case. Cut the required size from the front cover and use it to replace the damaged screen.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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