just a little update on this problem: ive tried lots of different tools to convert the files including: xillisoft converter(file wouldnt play) a newer version of av convert (version 2) which i got from a link on this site. the newer version had very noticible improvement on video but still the same sync issues

starts fine for 2 or 3 mins then goes right out of sync by 5-8 seconds

it said when i downloaded version 2 it was a converter for rockchip so i assume thats the kind of chip in the k-pac? any ideas if this is so? how can i find out what chip is in the player? please help some one before the hammer comes out! lol