Andyyy , likely the buttons are not assigned properly. As the firmware extractor S1fwx currently only supports upto v9.0.43, you can't extract it and re-assign the buttons. So i'll suggest that you contact your seller and get it replaced or for a refund.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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