I need to know what type, model and all that of this player is. I know it says under the LCD that it's an mp3/mp4, but i need to know the type of it to get the latest firmware aside from the 9.0.48 on that's already on there, and also need to find out why mine is not chargin' all the way or even at all, i don't understand the wall charger with the 2 lights and even straight to the pc don't charge, I can see it, upload songs and vids, but it won't stay on or even charge right.
PLEASE someone help me