I have now managed to download AV Converter 2.0
Still not sure of the correct conversion procedure.
This is what I am doing now.
I copy the DVD to my harddrive using Shrink 3.2
I convert the result to AVI using Xilisoft
Then I convert this AVI file using AV Converter
There are so many settings available on Xilisoft that may be where I am going wrong.
Does anyone have a definitive list of settings that work?