The number on the chip seems to be a 4GB, but it acts like it is only 1GB. The chip could have been mis-marked (a legitimate mistake by Samsung) however, it looks like someone decided to hack the player after the chip was installed to make it look like what the chip is marked as. This would explain why it won't store the 3GB correctly.
My guess is that the Format tab on the player disk tool will show that it is 4GB, but the Partition and Encrypt tab does show capacity to be 962MB which is its true size.
jungle.bookstore is on our
black list at #52.
Buyers left
feedback that players with hacked memory were sold.
Following
http://www.mympxplayer.org/how-to-re...ck-vt2400.html will make the player and windows show the true size of the memory.
Since it seems to be only a 1GB chip, there is no way to make it 4GB.
I would attempt to get a replacement or refund.