gkwong , never upgrade your player with another firmware. You would most likely brick it instead.
The problem you are having is because the AMV file was not formatted correctly for your player. You'll need to play around with the conversion settings to find one that works properly on your player.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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