Thanks ashley. i do have one similar to the ones teekobeach has listed. it's what brought me here. Bought it from keistore and about a week after i got it, the negative feedback started pouring in on them. of course, by that time, they made their feedback private so i had no idea why all the negative until i started getting format errors.
i agree that the smaller sellers often giving better service. i really appreciate the link to the manual.

the one that came with mine is pretty useless and that one should come in handy.
i purchased a 4gb from ellieshang last night, so i'll let you all know if it's the real deal.
if anyone is interested, i can recommend a good shuffle seller off of ebay named spendlessbuymorestore. i've purchased two shuffles from them that were as advertised and another one last night for the nephew.