Hi, Got a response from my seller. She has said this:
"Hi they are not Hacked, as we have sold many MP4 players and our supplier is a massive company in the UK. However it sounds like you have a factory faulty item, very sorry for that please send it back and we will send you new one ASAP.
Many Thanks
Allen"
According to his/her feedback they haven't sold mp4's before so think this is a poor excuse.
I need advice folks, what shall i say next?
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