azza87,
Few things to try:
1. Try charging using the wall charger instead and see if that helps.
2. Try charging your player connected to a different USB port in your computer (in case that USB port might be the problem).
3. Try charging your player using a different computer instead (in caase the computer's the problem).
4. Try getting a hold of another USB cable and use that instead. This is in case the USB cable is at fault.
Has your player turned on at all since you've had it? I have many players and sometimes I leave it charging all night, 12 hrs max and there has never been a problem. To me, at a first glance, it seems like the player is at fault and if you've only just got it, itmight be worth mentioning this to the seller.
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