simon.crash , in this case, it could be a hardware problem with player's USB socket.
Just to be sure, try plugging the cable into a different USB port. And if possible, try using another computer.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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