[kuhris]

I tried it on 3 machines, all of which have XP and all 3 computers gave me the same error. Before following the instructions the screen of the MP4 player was frozen on an hourglass, and afterwards the screen doesn't even light up. I don't know if that is normal because the memory got wiped, or if I damaged something in the process. I was planning on trying on a Windows 98 computer if I can find one because it seems to have helped one person, but if that doesn't work is there anything else that I can try?