miffedmom, It is not unusual for 4GB players to have 2x2GB chips but usually they display as a single drive. You could try going into settings and checking that on-line mode is set to Normal only, If the drive is partitioned only one drive should appear. Check to make sure you can still access all memory.
It could also just be the way the player is, sometimes design and firmware coding is pretty sloppy.
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