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Originally Posted by kuhris";p="
I tried it on 3 machines, all of which have XP and all 3 computers gave me the same error. Before following the instructions the screen of the MP4 player was frozen on an hourglass, and afterwards the screen doesn't even light up. I don't know if that is normal because the memory got wiped, or if I damaged something in the process. I was planning on trying on a Windows 98 computer if I can find one because it seems to have helped one person, but if that doesn't work is there anything else that I can try?
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I think you have to resolder your memory then you can update it new firmware. And do you know your mp's memory capacity? If it is larger like 1g, you need full firmware update and then you may update your older firmware. if your older firmware dumped, you have to make a full firmware.