[makd511]

Hi Timothy
Thanks for setting up this post - i think it needs a sticky or a place of its own to find you easier.
i have just ordered a player from your site but i have a few issues i would like to share with you and your team.
1. No order confirmation email sent
2. No PAYMENT confirmed email sent (very worrying)
3. No reply to email on product query.

these are my main probs - this player is for my 10 year old and has bought it with his birthday money on my recommendation and i am constantly being hassled as to whe it will arrive, of which i have no answer.

with regards to the player itself i need a couple of questions answering if you could:
PLAYER MODEL: DITA-221
1. what sd card type does it take
2. what chipset is it
3.what type of AVI (xVid, DIVX etc)

any help would be appreciated

MY ORDER REF: 2226 (when will this be sent??)

sorry to hassle you about this on this forum but emails seem to get lost in the ether.

i do believe you guys are a great company with some cool gadgets but a little work on customer communications would vastly improve upon a great product line
many thanks for any assistance you give