Hi
I have this problem too with my mp4 player please help when I hold "MENU and POWER", then press "Play", and connect the USB cable, then press "play" again, player show me "software loading" and turn off. when I connect player with computer show me 2 disk first 16mb second 986mb it is normal or no. I format the player and can't recovery files if you have firmware pls send me.
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