Marcello,
There are no drivers for the players. If XP is not detecting the player as a removable storage device then the problem is either with the USB cord or the player.
I think if you just received the player you should contact the seller and inform them of the problem you are having as soon as possible. In the long run you will be better off getting the player replaced.
The hourglass problem sounds as if your players firmware may be corrupt or there is a problem with the memory chip.
Your chances of finding the exact firmware for your player are almost zero and any firmware change will most likely kill your player completely.
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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