I have just bought a Sumvision KPAC 2Gb player. I bought it from SVP based on previous research and the user ratings on the site.
My problem is that although I can download sound and pictures, I cannot download video.
I have used the bundled software and when I try to access the file on the Sumvision player I get the error - "File format error". Point of interest - the version of the software (av converter) that was provided was Verion 1.0 whereas the booklet refers to Version 2.0.
I've tried to run the software on both an XP desktop machine as well as a Vista laptop. Finally, there are many times when the software shows "Progress 99%" but then will just sit and does not complete. Although it will come up with the messge "Conversion is complete" but still not work.
I was sent a downloadable file by SVP to test the player. I'm not sure that I want to say this but the downloaded file (REC_000.avi) was playable.
The software file that I have on the disk is - AVI Converter Setup, Size - 10,197Kb, Date Modified 14/04/2006 05:04. Is that the same as the one that you are running?
Another interesting point is that in the 'Help' file (copy attached) the first screenshots represent the version of the software that I have. However, the last two screenshots refer to the application as 'Video Transcoder V1.0' and it has two additional 'buttons' in 'Update' and 'About' which mine does not have.
Also, I'm using Normal for the Quality and Full Display for the Aspect Ratio? Should I be using other settings?
Finally, I've also tried to create an .AVI file using DVD Ripper without success.
I'm off to the States in a week's time and thought this would be a good way to pass the time!
Any ideas appreciated.
Cheers,
Wobble