I just recieved this reply from seller....
DEAR CUSTOMER YOUR PLAYER IS NOT HACKED MEMORY. PLEASE READ IMPORTANT INFO THAT IS STATED ON THE BOTTOM OF THIS PAGE.
http://www.genetixdistribution.com/MP3/MORE%20INFO.htm
THE PLAYER YOU PURCHASED RUNS OFF OF FIRMWARE THAT IS INSTALLED ON THE PLAYER. IF THE FOLDERS THAT COME INSTALLED ON YOUR PLAYER ARE ERASED THEN THIS WILL RUIN THE PLAYER FROM FUNCTIONING PROPERLY. I WOULD SUGGEST SENDING THE PLAYER BACK FOR A EXCHANGE AND YOU WILL SEE THAT THE PLAYER IS TRULY A 4 GB PLAYER.
PLEASE SEND IT BACK FOR A EXCHANGE.
PLEASE READ IMPORTANT INFO!
http://www.genetixdistribution.com/MP3/MORE%20INFO.htm
SORRY TO HERE ABOUT YOUR PLAYER
SEND YOUR PLAYER BACK TO
GENETIX DISTRIBUTIION
ATTN: GOODDEALZ67
1616 AMADOR LN
NEWBURY PARK,CA 91320
STATE WEATHER OR NOT YOU WOULD LIKE A EXCHANGE OR REFUND.A $10 CHARGE WILL BE DEDUCTED FOR A REFUND FOR EBAY FEES,PAYPAL FEES,SHIPPING FEES, AND A RESTOCKING FEE. NO EXCHANGE CHARGE.