[dialman]

The negative feedback issue is a problem.

I received negative (my only one) from jungle.bookstore (aka jungle.foodstore, now no loger eBay registered).
I cannot even ask them to retract now..

So I emailed eBay.
Here's an excerpt:

"..I was concerned that I would receive negative.. ..so I asked eBay what I could do to safeguard myself. I was told there was nothing I could do.

I delayed leaving feedback until PayPal closed my case." (this was done without explanation) "Then I felt others needed to be warned of this seller seeing as PayPal was doing nothing (it was a matter of principle and I thought if it costs me AUD$80 to warn others so be it).

I was checking my PayPal account today and saw they had re-opened the case and were still reviewing it. That is when I checked the item again and saw I had been given negative feedback...

I think there needs to be a system in place to safeguard the plaintiff in a dispute case. The feedback system should reflect this by limiting the type of feedback the defendant can leave if the dispute is unresolved and especially when the case is found to be in the plaintiff's favour."

Maybe all of us who have unfairly received negatives need to complain to eBay so the system is revised to protect the buyers of fake goods.

I will update this board when I get a reply.