and i found a new thing that may or may not tell (i don't know i am not an expert in this matters) if the problem is in the hardware or firmware.
the thing is that when i go to the setup menu and i choose the firmware update icon the player reboots exactly when the connect screen appears, just like when i plug it to the PC but this time it isn't even connected to the pc.
does this help to understand what is happening and to solve my problem?
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