[SeanKevin]

I emailed them a few hours ago explaing what happened and asked for a product of equal or lesser value from there site or my money back. The player is definetly under warrenty because I got it on Thursday. I don't really think its the distributors fault...more of the company supplying them is selling false produts. It is a pretty cool player, nice UI, and has an okay video player. I hope they'll honor their warrenty, but I'm not sure because when I called their support line I got an answering machine for computercityinc(eek!). So should I try to send it in and risk not getting anything back at all?