[Landsky]

DND,

Good day from Kalibo, Aklan, Philippines. You said that your laptop was able to detect your player but your desktop doesn't. Here are my suggestions:

1. Try other USB devices on your desktop. If goes all well on all ports, meaning, your USB port is in good working condition. If your device is not detected on one of the USB ports, then something is wrong with the port itself.
2. You have told us that your player is detected in your laptop, but not on desktop, meaning your player is in good working condition. The best thing you can do is re-install your operating system, if you know how to do it.
3. Next, upgrade your drivers that is needed by your OS. Example, if you are using WINDOWS XP Service Pack 1, then upgrade to Service Pack 2.
4. Or better yet, scan your computer for viruses, trojans, etc. Use norton anti-virus as for the many years i've been using it, it's very effective. Some malicious programs in the form of viruses might be interfering the normal operation of your pc including proper use of resources of the ports.

Thank you and I hope my suggestions will work fine for you...