[rkylrdog]

Ok I found the file that I needed and when I went through the steps that was layed out for the dead player recovery I got all the way until you use the mp3 player upgrade tool. When I tried it to recover the firmware it just locks down. I downloaded the firmware that was suggested at the end of the steps for recovery I used the upgrade tool and located the firmware on the computer and when I press the button on the tool program to start the recovery it starts but then just sits there and does nothing. Any Ideas. Thanks Ron