hi lattesurf thanks for the reply i have been trying the firware v9.x.xx since you have replyed and still the player is dead i am getting an error message from mp3 upgrade tool program saying invalid firware upgrade file, i have tryed others of the 3.x.xx and still the same errors are comeing up.
this is the same player in side if that helps
http://www.mympxplayer.org/image-asp392.html except the Processor chip is a differnt number to mine.
im not sure what to try next if you could advise me on what i need i would be realy greatfull.