FourJacks , either the screen's gone, the firmware had sorta corrupted, or some other component is damaged in it.
Do you still remember what firmware version the player is using?
Usually the easiest way out would be to exchange with your seller if it is still under warranty.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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