nephentes , your player probably is using a Sunplus chipset. Which at the moment does not have any firmware tools (none that i know of) on the internet.
i'll suggest you contact your seller for an exchange as it is difficult to recover a Sunplus player.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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