Lattesurf your're right, I've asked them support and they answered to make some tests (the same you suggested). Their last answer is that 17mb is very strange as a problem and that I have to send them an hardcopy of the windows properties. I did it yesterday now I'm waiting for the next steps, do you have any suggestion about "how" ask them to replace the player ?
One more question is about the other problem that I've had with the other player. When I touch the earphone jack the player resets to the last normal closing. What I mean is that if I've played 10 songs after the last startup the reset take me to the first of this songs. I suppose that there must be an electric contact do you have any suggest about it ?
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