Yes I have been going back and forth with them for more then a week now. They claim the player's memory got hacked in transit or from using. There is a whole thread on this here.
http://www.mympxplayer.org/i-nickle-...652.html#36652 The order # is ORD20070813081 any help that you can give me would greatly be appreciated. I don't think I should have to pay $15 or $20 to send back a hacked player, I paid $53 for a 2gb player and that is all I should have to spend.