Your player apparently has 2 GB onboard storage. If you paid for a player that advertised 4 GB storage, then contact the seller and tell them you didn't get what you paid for. If the seller does not offer to refund your money, then open a dispute with Paypal (assuming you paid the seller through Paypal).
Do not do anything with your player, up to and including flashing firmware, etc. until you have heard from the seller about what they plan to do about selling you a player that is not as advertised.
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My players: a Meizu M6 SL, 2 GB RockChip player, a 2 GB iPod Nano clone, and a 1 GB iPod Shuffle.
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