dido_r , as mentioned earlier, there are no Sunplus tools available. So you can't extract the working firmware from your friend's player.
If your player is still under warranty, i'll suggest that you contact your seller for an exchange.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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