[RufusP]

My biggest problem is the way I was treated by them. All the emails and crap I had to go through to get anywhere with them. I proved clear and direct proof that there was a problem with this unit and they would completely deny it until the end. They kept comming up with different explinations everytime for the what was happening and as soon as I showed I had some idea what I was talking about and proved them wrong they came up with another stupid explination. Look at their ebay accounts as well they have pleny of probelms on there as well with the customer service.

Should I assume that they are selling hacked players? Well if you go by their customer service there is no way that it would even be possible for this player to have the wrong size memory chip installed. I guess "tranist" and the Hong Kong post office are the ones to blame for that again. If it acts like a hacked player, the most logical assumption is it is one. What I find strange is how within a matter of a few weeks 3 others have run into the exact same problem on this site and they were not all I-nickle players. Whould there more complaints on here, perhaps not. Look at how many people use hacked ipad nono's or chipods whatever you want to call them and have no idea of it. Not to mention the fact that everyone who has a problem wouldn't even have a idea that this site even existed.

Accoridng to them "industral" policy is never to pay for return shipping, well I guess that they don't know what it's like in the real world over there. Most decent compaines in the US if there is a major problem with a product will pay for return shipping. Especially when it is a complete manufacturing defect on there part or them shipping the wrong item. You call or email have a short discussion and you have a return lablel sent right to you and the problem is delt with. But I guess being treated like crap and horrible customer service is the price you have to pay for dealing with the chinese.

Anyways thanks for the help and I will let everyone know how it turns out.