chosen , the problem is that there are no firmware-related softwares for Sunplus available (as far as i know). So it is extremely difficult to find a compatible firmware. i'll suggest you contact your seller for an exchange as usually Sunplus players would need to be factory-resetted.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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