[admin]

Hi Rusfus,

I got an email from my contact at UXcell and they have said the following:

"...arranged to replace his i-Nickel with a free upgrade from 2GB to 4GB plus 2 extra headphones as a free gift"


Let us know your feedback once you get the replaement. Hopefully their replacement with the upgraded 4GB and two extra headphones will help lighten your frustrations. Hopefully this is a lesson for their Customer Service staff.

Also, did you get back to me as to WHO you were dealing with through email from UXcel customer service? I want to mention this to my contact at UXcell.