[RufusP]

I got the same mail this morining as well. I haven't been able to find out who I was talking to, it seems that I am dealing with someone else now as the grammer and writing style is much different.

It's good to find out that this is finally handled but, it pretty bad that I had to call them out pubicly and get you involved for this to be sorted out. If I didn't im pretty sure I would be back at the same place where I started and getting the same excuses from them. It kind of seems like they are trying spin this whole mess and put a good face on it so as not to loose customers. But, whatever as long as I get a player with 2gb and all my return shipping money back I will be satisified.