gabb9 , the problem lies with that the current firmware extraction tool S1fwx only supports upto v9.0.43 firmware. So other users with working v9.0.48 or v9.0.50 which might be compatible for your player, but are unable to dump their firmware to upload to the forum.
If you had tried all the firmwares in the download link above and none work, i'll suggest that you contact your seller for an exchange as it should be still under warranty.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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