KEVIN , the only way to know for sure is to actually either format the player or open and check the memory chip's serial number.
But in your case, it seems that the serial number was modified, whether on purpose or not, i'm not sure.
So the best way would be format it using MP3 Utilities Disk Tools.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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