The soft update option normally needs you to be able to work either the menu or play buttons, but I'm not even sure it will work with the newer "touch" buttons.
Does it look easy to open the player?, some members have had problems opening this type of player and ended up breaking something!. It might be worth trying to disconnect the battery first, this may reboot the player and get your buttons working.
Don't hurry to open up your player, these players are delicate inside, maybe another member knows an alternative soft recovery for touch screen.
Use hardware recovery as a last resort, the Onda VX858 is a nice player it would be a shame to break it! I hope you can get your player back..
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